Questions people actually ask
Anything missing, email support@pingpomme.com and a human replies.
Can Pomme write to my Health app?
No. Apple only grants read access to what you tick, and we wouldn't want write access anyway.
Which agents work?
Anything that speaks MCP — Claude, Claude Code, Codex, Gemini CLI and most of the newer desktop clients. They all take the same three-line config block.
Does my agent see everything?
It can query any category you've synced, and revoking the key in the app cuts it off instantly.
How far back does it go?
As far as your phone does. Most people land somewhere between two and eight years. The first backfill takes a few minutes.
Is this medical advice?
No. Pomme is plumbing — it hands your numbers to a model. Whatever the model says is worth a pinch of salt and a conversation with your GP.
What if I delete my account?
Everything held on the server goes immediately — record, keys, logs. Your phone keeps its own copy, so nothing of yours is lost. The one thing deleting cannot touch is your subscription: Apple holds it, so cancel it yourself in Settings under your Apple Account, or it renews. No retention period, no cooling off, no "are you sure" emails.
Android?
Not yet. Health Connect makes it possible and it's the most-asked-for thing we don't have.
Do I need the iPhone app?
Yes. The app is what reads Apple Health and syncs it, and it is also where you sign in, make keys, subscribe and delete your account. This site is only the front door.
Still stuck?
support@pingpomme.com — usually answered the same day, always by a person.